Returns & Exchanges

At Eko Health, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

3

Package Your Items

Place the items in their original eco-friendly packaging, ensuring all tags are intact and the garment is in its original condition.

4

Drop Off and Track

Drop your package at any authorized carrier location; you will receive a confirmation email once our warehouse team has processed your refund or shipment.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing