Frequently Asked Questions
Everything you need to know about our sustainable fashion and ordering process.
What materials are used in Eko Health apparel?
We prioritize the planet by using GOTS-certified organic cotton, recycled polyester, and eco-friendly Tencel to ensure every garment is as kind to your skin as it is to the earth.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Are your manufacturing processes ethical?
Absolutely. We partner exclusively with Fair Trade certified factories that guarantee living wages, safe working conditions, and zero tolerance for forced or child labor.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.